Your Altus Group business rates Surveyor is currently actively reviewing your case. This may be as part of the current appeal or in relation to the Covid-19 Group Action appeals.
Normally we would undertake a physical inspection of your property, but due to Covid-19 this isn’t currently possible.
We urgently want to progress your case, particularly the time sensitive Covid-19 Group Action appeal, and reviewing any floor plans you have will help.
If you don’t have an available floor plan, please still fill in the form by clicking on the ‘submit your floorplan’ button and confirm you don’t have a plan available to upload. This information is useful for our records.
Yes. Although we cannot carry out physical inspections at the moment we will resume inspections when it is safe to do so.
Uploading your floor plan ensures we can progress the initial Check stage of our representations to the Valuation Office Agency. Before we progress your case to the following Challenge stage of the process, we will always need to inspect your property.
There are a variety of floor plans. The most useful plans are either drawn to a scale or have measurements on them. If you don’t have access to scale plans, any plan that shows the layout of your property will be useful.
A good example of a layout plan is your fire safety and evacuation plan, which will be displayed in prominent positions so all employees and visitors are aware of them. You can usually find these in the reception area and elsewhere throughout your property.
Other places you may find a plan of your property are within your lease agreement, on a planning application, in the sales particulars or within a valuation or rent review report.
If you are unsure, upload the plan you have and we will review it.
The usual ones! You can upload pdf, word, jpeg or excel documents.
Your guide to the next Business Rates Revaluation
How Covid-19 impacts Business Rates
Read the FAQ & Ask our Business Rates Experts
Download the Covid-19 Business Rates guide
Join the Covid-19 Business Rates Group Action
Download the Empty Rates Guide
Download the New Occupier Guide