Covid-19 group action - Can I claim | Altus Property Services

Free check to see if you can claim a business rates refund during the Covid-19 crisis

Can I claim now the deadline has passed? 

The deadline for making the majority of Covid-19 related Material Change in Circumstance (MCC) appeals for the Group Action has passed.


In order to have the strongest chance of success, appeals were required to be raised prior to 15th June (4th July for hospitality and leisure properties).


In some cases it will still be possible to make a formal representation.


Upload your business rates bill using the form opposite we will be in touch to discuss the options available and how you may still benefit from the outcomes of the Group Action.



If you are an existing Altus Group Client, do not hesitate to contact your Account Manager on  0800 043 0105. 



Submit your business rates bill to see if you can claim

Why Group Action?

  • Working with clients for over 25 years

    Strength in numbers, thousands of businesses are in the same situation

  • Free commercial property consultation

    Potential to secure rates savings and refunds of up to 100%

  • Property of all sizes

    Protect businesses from rates costs for the duration of the Covid-19 crisis

Frequently asked questions about our Covid-19 Group Action

How much of a refund and savings can I expect to receive?

The precise level of savings will depend on what the evidence we are collating shows. Being a part of the Group Action gives us significant negotiating strength on your behalf. The impact of Covid-19 on commercial property has been profound and we will therefore be targeting significant reductions in value.

What will it cost me to join the Group Action?

Working with Altus Group, you have the peace of mind that we work on a no win no fee basis, with no minimum or upfront fees. If your claim is not successful you will not be charged a penny.

What information to I need to submit to sign up?

Get in touch with the Altus Group team to find out more.

Does my property have to be fully vacant to benefit from the Group Action?

No, we can advance a case on occupied or vacant properties.

If I re-occupy my property in the next few weeks does this effect my claim?

No, changes in occupation will not prevent us from making a claim.

How long will it take to resolve my case?

Business rates appeals can take years to resolve. However, we are actively seeking to collaborate with the VOA with the aim of significantly shortening the time it takes to secure refunds for our clients.
Contact Us

Contact Us

Find out how we can help you save, contact our team today
0800 023 5310