Covid-19 group action - Can I claim | Altus Property Services

Free check to see if you can claim a business rates refund during the Covid-19 crisis by joining our historic group action

What is the Covid-19 business rates group action and do I have a claim?

We estimate that well over 85% of businesses in England and Wales have the potential to make a claim under the Covid-19 group action seeking a reduction in their business rates liability. Claims are time limited so you need to act now.


Upload your business rates bill using the form opposite and we will assess whether you are eligible to join the group action being led by Altus Group on behalf of tens of thousands of businesses across the country.  It’s free to join and our fees are based on a percentage of what you save.


No hidden costs, no fixed fees, no minimum fees. No win no fee guaranteed.


Savings could be substantial so we advise you not to miss this opportunity.

Submit your business rates bill to see if you can claim

Why you should join our group action

  • Working with clients for over 25 years

    Strength in numbers, there are thousands of businesses in the same situation

  • Free commercial property consultation

    Potential to secure rates savings and refunds of up to 100%

  • Property of all sizes

    Protect your business from rates costs for the duration of the Covid-19 crisis

Frequently asked questions about joining the Covid-19 group action to reduce your business rates bill

How much of a refund and savings can I expect to receive?

The precise level of savings will depend on what the evidence we are collating shows. Being a part of the Group Action gives us significant negotiating strength on your behalf. The impact of Covid-19 on commercial property has been profound and we will therefore be targeting significant reductions in value.

What will it cost me to join the Group Action?

Working with Altus Group, you have the peace of mind that we work on a no win no fee basis, with no minimum or upfront fees. If your claim is not successful you will not be charged a penny.

What information to I need to submit to sign up?

You will just need to answer a few simple questions regarding your property or properties. Click on the links above.

Does my property have to be fully vacant to benefit from the Group Action?

No, we can advance a case on occupied or vacant properties.

If I re-occupy my property in the next few weeks does this effect my claim?

No, changes in occupation will not prevent us from making a claim.

How long will it take to resolve my case?

Business rates appeals can take years to resolve. However, we are actively seeking to collaborate with the VOA with the aim of significantly shortening the time it takes to secure refunds for our clients.
Contact Us

Contact Us

Find out how we can help you save, contact our team today
0800 023 5310